New Articles

  1. How Do I Access the Portal?

    There are three ways to access the portal. You receive an invitation via email with a link to the portal website, which may contain your Username and password. You gain access to the portal via a preparer's website, or Go to  https://www.ftwilliam...
  2. Q8: What Foreign Country Codes are Available?

    If you have a foreign address, the following are acceptable country codes: CODE COUNTRY AF Afghanistan AX Aland Islands AL Albania DZ Algeria AS American Samoa AD Andorra AO Angola AI Anguilla AQ Antarcti...
  3. Q7: How do users create corrections for State E-File?

    If at least the State E-File status has been updated to "Submitted", then the user can proceed with State corrections by clicking on the 1095 hyperlink that appears under the  Batch Options  box for  Corrections . Next, the user can select as many E...
  4. Q6: How do users create corrections for E-File and/or Fulfillment?

    First, users would need to navigate into their batch to click on the 1094 and/or 1095 hyperlinks within the Batch Options box to select the Employer (Company) and/or Employees, depending on what's being corrected. Please review the IRS Instructions ...
  5. Q5: What type of corrections incur charges?

    A batch will incur charges for corrections when a user creates and submits corrections for E-File, Fulfillment, and/or State E-File. There are a few scenarios where a change on one form will result in changes to another form. For example, making cha...
  6. What does it mean when the user sees a x or ✔?

    A user may come back to check on the status of a submission only to see different icons. The user should go into the batch to click on "Check E-File Errors" to view a list of items the IRS provided as errors. ...
  7. What do the different statuses mean once the batches have been submitted?

    Batches that are submitted to ftwilliam.com for Federal E-File, Fulfillment and/or State E-File will display a series of statuses. Statuses Federal E-File Fulfillment State E-File Pending ftwilliam.com has received the submission...
  8. Q2: How would a user create a batch?

    The user would navigate from the Home screen > Batches/Workflow > ACA > Select form type > click OK. Note:  The main ACA Batch screen will display the Form Type and Year within the breadcrumb, as well as at the top of the screen. The user sho...
  9. Q6c: The user navigated to an Employer (Company) that needed corrections on several of the 1095s, but the user is only able to edit some of them. How does the user edit all applicable forms?

    Only those 1094s/1095s which were selected through the batch grid interface (see  Q6 ) will be editable. Navigate back to the batch to select the 1094/1095, as applicable.
  10. Q6b: Can I add or delete employees from a correction batch?

    No, you may not delete any employees from a correction batch. If you need to list an employee under a different company, simply add them to the correct company and do not correct them in the old company. You also may not add any employees to a corr...