How to Alter a Portal User's Username

A User with permission to Edit the Portal module can update a portal username from the Edit Portal User screen.

  • Navigate to the Portal Users Tab in the Portal module.
  • Click the menu icon (three dots) next to the user whose username needs updating.

  • Select Edit Portal User.
  • In the User Info tab, enter the new username.
  • Click the Save button to confirm the changes.


NOTE: The Portal user will need to log in with the new username. Any references to that user will update to the new username as well.