In order to work with any form or schedule, you must first add the form to the "5500 - Year" box. There are a few ways to get started:
- Manual Entry. Click on the appropriate form in the "Add Schedules" box. Once a form/schedule has been selected, it will appear under the "DRAFT-EDIT" column on the left-hand side of the screen. When you click on the form in the "Add Schedules" box, the system will first check whether you have entered copies of this form for any prior year. If so, it will copy the data for all of the schedules of the same type for the most recent year. If there are not any prior year schedules, the system will add a blank new schedule. You may also add schedules from the data entry screen for any other form or schedule (the options will appear along the left-hand side of the screen). In the data entry screen for any form, you can also move between different forms.
- 55Autofill. Clicking on the 55Autofill link near thetop-right of the screen will bring in DOL data from prior 5500 filings for the plan's EIN and plan Number. Caution - downloading DOL data will delete any 5500 data entered on the ftwilliam.com system for that year. After adding data via 55Autofill you will typically need to bring forward data from the year downloaded into your account.
NOTE: You may also batch import data for all of your plans with 55Autofill. You will need to provide us with a list of EINs and we can 55Autofill all of your forms and schedules at one time (all forms and schedules available for that EIN will be uploaded). If you only want certain plans, then we need the EIN and plan number. If you already have plans set up on ftwilliam.com and you want to add 5500s, let us know and we can batch 55Autofill for those plans as well. Contact us at support@ftwilliam.com for this service (no additional charge).
- Bring forward (prior year) data to (current year) for this plan only. This will bring forward 5500 information from the previous year to the extent possible (assuming the plan information is on the ftwilliam.com system in the prior year; in addition, some form and schedules may have changed from the previous year). All you will have to do is update any information that has changed. You can do this on a plan-by-plan basis, or you can batch bring forward data for all 5500 plans on the system (see Bring forward (prior year) data to (current year) for all plans below)(NOTE: the batch bring forward data option for all 5500 plans is only available for Designated Admins and the Master User on the account).
- Adding Pages to Schedules / Adding Additional Schedules. Schedules C, D and G may require additional pages to be added. To do this, you can click on the name of the schedule under the "Add Schedules" box. The description of each new page will be "New". You may change the description at the top of the schedule by clicking on the schedule under the "DRAFT - EDIT" heading in the "5500 - Year" box. You will see the text "Enter a 5 character description New" at the top of the schedule/page. Hover your cursor over the word "New" and you will find it is a data entry field that can be modified. You may use any 5 character description to assist you in differentiating the multiple pages of a schedule.
Schedule A filings work a bit differently, as you may have multiple Schedule As and a particular Schedule A could have more than one page 2. To add a second schedule A, click on "Schedule A-New" within the "Add Schedules" box. To add an additional page 2 to a Schedule A, click on the link "p2" next to that form under the "DRAFT-EDIT" heading / Active schedules. You can give each schedule A, and each page of a schedule A, a different 5 character name as described above for other schedules.
To add a Summary Annual Report (SAR) or Annual Funding Notice (AFN), click on the link to the corresponding notice within the "Add Schedules" box. If you add the SAR, you will not have the option to add the AFN until you delete the SAR from the "DRAFT-EDIT" column. The reason you are unable to add both the SAR and AFN at the same time is because the AFN is similar to the SAR, but is only used for Defined Benefit Plans that are subject to the PBGC - all other plans should use the SAR. NOTE: The SAR/AFN checklists are populated with plan information at the time you click on the link under the 'Add Schedules' box. You should only add the SAR/AFN once all your schedules for the current year are completed.
Most information for the SAR can be obtained directly from the forms and schedules you already have completed. We still recommend opening the SAR Checklist to review and ensure the checklist is completed accurately. Some information cannot be obtained from the schedules and you will have to complete this information on the checklist itself.
Note that there are options in the Admin Menu (located at the top of most screens in ftwilliam.com):
- Set "SAR/AFN Defaults" (SAR/AFN instructions as cover page, Custom SAR/AFN instructions, Copy cost per page (SAR), Copy cost total (SAR), Corrective Distributions (SAR), and Rollover Contributions (SAR)) and
- Set default font type, font size, line spacing, and margins under "Edit Document/SAR/AFN Print Settings."
Once the schedule is open you may enter data as you wish.
Note that you can jump to different schedules and add schedules without having to return to the "Form 5500 - Year" screen (See red arrow above).
There is no need to click on update buttons in the software. Changes are automatically saved once they are entered.
There are two methods of consulting the official DOL instructions.
- On the main "Form 5500 - Year" screen, you may click on the "I" link next to the appropriate schedule under the "DRAFT - EDIT" heading in the "5500 - Year" box. This will display a page with the full text of the instructions for the applicable schedule. There will also be "View General DOL Instructions" links on this page to the general Form 5500 instructions.
- When you are entering data on a schedule, you may click on the blue buttons with question marks next to the line item on the form to read the help materials related to that line item.
You may perform edit checks on the data for each form/schedule at any time. There are a few different ways to run edit checks and review errors/warnings:
- Visual Edit Checks. While you are editing a form/schedule you may click on the "Run Edit Checks" link at the top left of the screen. This will visually show you the edit checks by highlighting the field where there is an error/warning.
Errors are coded yellow for a failed edit check and red for an invalid entry (invalid date, 13/04/2022, for example). You may double-click on any highlighted field for more information on the edit check and close the window that appears by clicking on "close".If you would like to complete the form without viewing the visual edit checks, you may click on "Clear Edit Checks" at the top left of the screen.
- Edit Checks in List Form. To see a list of edit checks for a particular form/schedule, click on the status link under the "STATUS" heading in the "5500 - Year" box from the "Form 5500 - Year" screen. You may also click on the status link next to the name of the schedule under "Active Schedules" if you are currently editing a form/schedule. This will open a separate page with a list of the edit checks for that form/schedule.
If you prefer to do all of your error checking for each form and schedule at once, click on the link under the "5500 - Year" box called "Edit Check All 5500 Schedules." This will open up a new web page and show you errors for all forms and schedules at once.
The edit checks have codes to help identify the level of the problem detected. Codes that begin with "FW" are edits that have been drafted by ftwilliam.com. All other edits have been supplied by the DOL. Edits are also coded as either "error" or "warning" (data likely has a problem). Please note that any filing containing a non-FW error will not be accepted by the DOL. We strongly discourage filing if there are errors/warnings appearing for a filing until you are certain that the filing is correct.
NOTE: The edit checks are NOT intended to check for the accuracy, correctness or completeness of every response.
Immediately before printing the final version of all the schedules, it is a good idea to rerun all edit checks even if all status codes are "OK". The status of the edit checks is reflected under the "STATUS" heading in the "5500 - Year" box.
The following is a description of the status codes:
- OK A status code of "OK" indicates that the edit checking was successfully completed and no errors or warnings were detected.
- ??? A status code of "???" indicates that the information entered on the schedule has changed since the last edit check.
- NOT-OK A status code of "NOT-OK" indicates that the edit checking detected one or more errors or warnings. You may click on "NOT-OK" to reference those edits.
Clicking on this link will generate all final forms and schedules in one pdf file for the plan. This will be the same download that a signer must generate before he/she can electronically sign the filing. The pdf file can be saved to your hard-drive (as can the signer from the portal).
The "Print Options" link will give you options to include Form 5558 for purposes of printing from the "Form 5500 - Year" screen or via the Portal. Form 5558 will not be included in the printing of the filing by default.
The Form 5500 Software includes several upload and download features. Click on the "Upload and Download Center" in the top-right under "5500 Menu" to open the "Upload and Download Center" page as shown below. Each feature can be accessed by clicking on the corresponding link on the page.
In most upload menus, you will be provided a sample file. Most uploads require that you complete a .csv file with all of your schedule information. Make sure that your headers in your .csv file match the headers in the sample spreadsheet provided.
Upload Features
- Schedule A
In the Schedule A, specifically, we give you a sample spreadsheet (titled "Sample Schedule A") and an additional spreadsheet with what is called "Schedule A Schema." The schema is what you will use in your headers on your spreadsheet. The first column of the schema spreadsheet will list the data that you may upload and the column next to the data will give you the schema that corresponds to that data. For example, if you wish to upload the "Tax Period End", you would use "PlanYearEndDate" in the header of your spreadsheet.Additionally, please note the following if you are adding multiple brokers to the spreadsheet: You will use the "Name1" column for the first name, "Name2" for the second, through the "Name7" column. If you have more than 7 brokers to add, you will enter his/her name into the "Name3" column in the next row and continue through the "Name7" column. Entries that begin in the "Name3" column below the first row will add an additional Page 2 to the Schedule A.
Once your spreadsheets are completed, you may then proceed to uploading your data.
In the Schedule A upload menu, you will search for the file to upload and then enter the "Number of rows before column name." This entry will most likely be "0" unless you have entered a column for your own personal use. The software will not be able to read this information so you must tell it to ignore that particular row. Next, you will have to tell the software whether you are appending or deleting data. Appending means you are replacing the existing Schedule A data with the new/corrected data that you have uploaded. If you choose delete, the software will delete the existing data and replace it with the new data that you are uploading.
- Schedule C
As with the Schedule A, we have provided sample spreadsheets you may utilize in order to upload your Schedule C data. Please note, the file format of these spreadsheets must remain in CSV format. Each section of the form is uploaded separately in a different file. When uploading your file, the "Rows to Ignore" field will default to -1- (to indicate the column header row of your spreadsheet will be ignored). If you have inserted a row(s) above the column header row, you will need to update the -1- to reflect the row(s) you need to ignore.
- Schedule D
Schedule D data is broken into two parts. If you click on the link for either part, there is a sample .csv file you may download. You will be able to complete this file, save it to your computer and upload the file into the system. You will need to prepare Form 5500 before uploading Schedule D in order to ensure that Sections A, B, C and D of the Schedule D are populated.
If you currently use John Hancock, you may download the file to upload on ftwilliam.com from John Hancock. When you do the export, you'll indicate that you are using ftwilliam.com and their software will give you a file compatible with the ftwilliam.com software.
Please note that you do not need to ensure the column headers on your John Hancock file match the sample file provided by ftwilliam.com; as long as you input the correct number of rows containing data, your file's data will import correctly.
- Schedule G
Schedule G data is broken into two parts. If you click on the link for Schedule D, there are two sample .csv files you may download. You will need to complete each file, save the file to your computer and upload the file into the system.
- ftwLink XML File Upload
This is used to upload XML files formatted to ftwLink standards (ftwilliam.com XML interface). If you would like to use this feature, please contact 800-596-0714 or support@ftwilliam.com for further assistance.
- Generic XML File Upload
This is used to bring in data from Relius' software. Please contact 800-596-0714 or support@ftwilliam.com for more information.
- Upload Signers
This is used to set up your signers/portal users in batch mode. You may enter each signer/portal user under the Work with Signers/Portal Users link on the 5500 page for that filing, or you may upload the signers/portal users via this link. A sample upload file is provided. To help get you started, you may want to download [year] signers' information as described below.
- Upload XML
This is used to upload standard 2009 or later 5500 XML files from other software vendors. If you click on "Upload XML", you will be taken to the "Upload 5500 XML" screen with options to load specific schedules and/or the Form 5500 itself.
Download Features
- Download [Year] Signers from 5500 Forms
This feature will download a list of signer names from the most recent filing in the ftwilliam.com system. The download will include a list of the plan name, sponsor name and address, EIN and plan number; as well as signer name and signer type (sponsor and/or administrator).
This download can be used to help create an upload for the "Upload Signers" option described above.
In addition to having a correct PIN and UserID from the DOL, signer names entered on the 5500 must also exactly match the signer name entered at the DOL website (the signer's profile information) or the filing will not be submitted to the DOL. Therefore, it is important to ensure signer names are accurate to ensure a filing will be accepted.
- Download Full Filing XML
This will download an XML file that may be uploaded into the DOL IFILE system. Note that this is generally not necessary, since ftwilliam.com will file the 5500 once signatures have been obtained.
- Download Form 5500 / Schedules (XML)
The other remaining XML download options will download an XML of a specific schedule or the Form 5500 only. The single schedule downloads can be uploaded into the DOL IFILE system to an existing 5500 in order to complete the filing. This is generally used if two different people are completing the 5500 using different software. Note that the "Download Form 5500 XML" option, different from the "Download Full Filing XML" option, cannot be uploaded to IFILE, but we are offering it as an XML download since it may be useful for uploading to other vendors' software. - Download Form 5500 / Schedules (csv)
The csv download options will download a .csv of a specific Form or Schedule.
You may permanently remove a schedule by clicking on the "Del" link next to the appropriate schedule under the "DEL" heading in the "5500 - Year" box. Once a schedule is deleted, all of the information it contains will be permanently removed from the system.
You may permanently remove an Attachment by selecting "Attachments" under the "DRAFT-EDIT" column of the "5500 - Year" box. On the "Upload Menu" screen, choose the attachment you want to delete from the drop-down list within the "Delete Attachment" box and click "Delete Attachment." Once an Attachment is deleted, it is permanently removed from the system.
If you would like to invite users to the portal, you first must add a portal user under the Work with Signers/Portal Users link from the "Form 5500 - Year" screen. Once the portal user is added, you should have links available on the "Form 5500 - Year" screen next to the "Signed Status" line near the top of the screen. If the filing is not yet locked and users have proper permissions to view/print, edit or upload, the links to invite will appear as "Invite [Portal User's Name] to Portal". (Note that if the filing is not locked and a user(s) does not have permissions to view/print, edit or upload, then links to invite will only appear once the form has been locked).
Click on the link to "Invite [User name] to Portal" and the "Invite Signers/Portal Users" screen will appear with summaries of the user(s) name, username and email.
If you select "Yes" for "May Edit 5500" and select "Yes" for your signer to upload attachments to the filing, you will be able to click on "Select Attachments" to select which attachment(s) you would like your client to upload in the portal. Once your client logs into the portal, he/she will be able to view and/or delete the attachment after uploading the attachment to the filing.
Depending on your email settings, you will have different options to send and review the email:
- Click to open email: ("Preparer's Email Program" selected on the "Global Email Settings" screen)
- Select the "Click to open email"link and an email will be generated on your desktop from your personal email program (Outlook, Thunderbird, etc.). The email body will be composed from the default templates you created for the "Portal Email" located on the Global Email Settings screen within the "Select an Email to Edit" box and the custom language (if any) provided for that user.
Once you have reviewed the email one last time, you may then click the "Send" button in your email program to invite the user to the portal.
- Select the "Click to open email"link and an email will be generated on your desktop from your personal email program (Outlook, Thunderbird, etc.). The email body will be composed from the default templates you created for the "Portal Email" located on the Global Email Settings screen within the "Select an Email to Edit" box and the custom language (if any) provided for that user.
- Send Email ("Specify a Server" option selected on the "Global Email Settings" screen)
- A link is provided to preview the email body by clicking on "Preview." The email body will be composed from the default templates you created for the "Portal Email" located on the Global Email Settings screen within the "Select an Email to Edit" box and the custom language (if any) provided for that user.
- A link is provided to preview the email body by clicking on "Preview." The email body will be composed from the default templates you created for the "Portal Email" located on the Global Email Settings screen within the "Select an Email to Edit" box and the custom language (if any) provided for that user.