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- How to Manually Enter Payer Data
- How to Batch Import Payer Taxpayer Identification Numbers (TINs)
- How to manually enter payee/participant data
- How to batch import payee/participant data
- Edit Checking
- Form 945
- Preparing a 945 batch - ftwPro 945Wiz
- Accessing and Preparing 1099 Module Forms for Printing
- Printing Form 1096
- Printing Copy As
- Printing Copies of Form 1099
- Preparing a batch - ftwPro 1099Wiz
- ftwilliam.com's fulfillment service
- ftwilliam.com's state fulfillment service
- 1099 State Help: SmartCharts and technical documents
- Checking on your fulfillment - Completion Dates
- Preparing a .txt file for the FIRE website
- Corrections
- Corrections for paper copies
- Corrections for batch submitted forms
- Correction for Payer TIN
- Copying Data From a Prior Year
- Rolling over data from a prior year
- A list of Foreign County Codes
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- Add Forms and Schedules
- Adding Summary Annual Report or Annual Funding Notice
- Enter Information on a Form 5500 schedule
- Saving Changes
- Consulting Official DOL Instructions
- Edit Checks
- Print All FINAL Schedules (Print Options)
- Upload and Download Center
- Deleting a Form 5500 Schedule
- Deleting an Attachment
- Inviting Portal Users to the Portal to Edit, Review and/or Upload Attachments
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- Global Email Settings
- Email/Server Settings
- Portal Email Default Templates
- Portal Branding
- Portal Correspondence
- Go to 5500 Forms.
- Work with Signers/Portal Users
- 5500 > [Year] Screen
- Batch/Workflow
- Bring forward (prior year) data to (current year) for all plans
- Bring forward (prior year) signers to (current year) for all plans
- 5500 Workflow Grid; Batch Invite 5500/SF; Admin Summary Status
- Batch SAR and Batch Annual Funding Notice
- How To Complete Batch Local Sign
- Batch 5558
- Batch Lock 5500
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- Completing an 8955-SSA
- How to Create and Submit an 8955-SSA Batch
- Uploading Data to 8955-SSA - Batch (for multiple plans)
- 8955-SSA Batch Features
- How to Set Up and Allow for E-Filing of Form 8955-SSA by a Portal User
- How to Amend the Form 8955-SSA
- Printing
- Fulfillment
- Portal E-File
- Download FIRE Files
- How to Set Up the Client Letter for Form 8955-SSA
- How to Use the Most Current Form 8955-SSA for Prior Years
- How to Mask SSNs on the Form 8955-SSA and Participant Statements
- Participant Statements
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- FTW Step 2: Establish the Conversion Year & Date
- FTW Step 3: Populate Plan Specifications in the Conversion Year
- FTW Step 4: Verify the Primary Grid in the Conversion Year
- FTW Step 5: Conversion Data for the Conversion Year
- FTW Step 6: Additional Conversion Data & Compensation History
- FTW Step 7: Run Scrub for Conversion Year
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- 10.1. Use of the system for the first testing year
- 10.2. Use of ftwilliam.com Compliance system after the first year the plan is on the system
- 10.3. Eligibility History
- 10.4. Recalculate Initial Eligibility
- 10.5. Plan Aggregation
- 10.6. Aggregation of non-ftw plan with ftw plans
- 10.7. Disaggregation
- 10.8. HCE Determinations
- 10.9. Top Heavy
- 10.10. Compensation - Including Calculations for Self Employed Individuals
- 10.11. Overrides
- 10.12. Excluding a Class of Employees
- 10.13. Vesting
- 10.14. Age Weighted Allocations
- 10.15. JH Rate of Return
- 10.16. Davis Bacon
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- Setting up Global Email Settings
- Setting Up Global Email Settings for Divisions
- How to Test the Global Email Settings for 'Specify a Server'
- How to Test the Global Email Settings for 'Preparer's Email Program'
- What SMTP Server Error Messages Mean
- How to Edit or Clone Default Email Templates and Reminders
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- How to Send Documents to the Portal That Were Prepared in ftwilliam.com
- How to Publish a Document to the Portal for E-Signature That Does Not Originate in the FTW Software
- Description of the Client's E-signing Experience
- Sending and Receiving Direct Messages
- Saving Copies of Sent or Received Messages and Communications
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- How Do I Access the Portal?
- How Do I Log into the Portal?
- How Do I Reset My Password?
- How Do I Change My Password?
- How Do I Change My Challenge Questions?
- How Do I Change My Name, Email or Demographics?
- How Do I Find Help on the Portal?
- How Do I View the 5500 / SAR / AFN for My Plan?
- How Do I Sign the 5500?
- How Do I Sign the 5500 Using a Prior Year User ID and PIN?
- How Do I Check the Status of the 5500?
- How Do I Complete the 5500?
- How Do I Add Attachments to the 5500?
- How Do I View a Message I Received?
- How Do I Send a Message?
- How Do I View a Document?
- How Do I Sign a Document?
- How Do I See Who Signed a Document?
- How Do I Download the Annual Questionnaire?
- How Do I Upload the Annual Questionnaire?
- How Do I Download the Census Worksheet?
- How Do I Upload the Census Worksheet?
- How Do I Complete the Online Annual Questionnaire?
- How Do I Download the Online Annual Questionnaire?
- How Do I Mark a Task as Complete?
Glossary
Classification
Classification
a setting within a communication that indicates which users should be able to view a document. This is based on permissions set on the individual Portal User's 'Edit Portal User' screen.
Communication
Communication
Items sent to portal users associated with specific plans. These items will be sent either though the plan level dashboard, the documents module, or the Docprint or Portal Documents batching system. Items sent through any other outlets such as census batch or 5500s will not populate on the Portal dashboards.
Contact Type
Contact Type
allows Standard Users the ability to add portal users with specific permission's per module. There are default contact types, that are the base permissions for every user added, if an alternate contact type is not defined. There are multiple contact types pre-set by ftwilliam.com as well as the ability to add custom contact types defined by your firm.
Direct Message
Direct Message / DM
A message sent to or from a portal user that is not specifically associated with a plan. This communication is found on the ftwPortal Pro Global Dashboard (not on a Plan level dashboard) as well as the Portal Users Inbox.
Folders
Folders
offer a way to sort things withing the portal users view. These are customizable and include the option to have subfolders.
MeF
Modernized E-Filing System (MeF)
The Modernized E-Filing System is an IRS submission site used to submit the Form 5330.
Portal Global Dashboard
Portal Global Dashboard
all portal users, communications, and Direct Messages associated with account will be located Global Dashboard. This dashboard also shows the outstanding items of all portal users, any direct message replies, and where the Census Batch is located (if the account has an active subscription to the Compliance module.)
Portal Plan Level Dashboard
Portal Plan Level Dashboard
all portal users and communications associated with a specific plan will be located on the Plan level dashboard. This is where communications are created. Direct messages may be created on this dashboard, but will not display in the communications section of the plan.
Portal User
Portal User
User who signs into the sponsor portal to e-file or sign documentation to send back to the TPA or firm administering the Retirement plan. (aka your firms clients)
Sponsor Portal
Sponsor Portal
also referred to as the 'client portal', this is the location that Portal User's log into to view items sent to them from your firm.
User or Standard User
User or Standard User
refers to the user logging directly into the ftwilliam.com software to create forms, documents, or communications to send to the portal user. This user will have a company code, user login name, and password when logging into the software.
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