Updated Articles

  1. 2023 Form 5330 Instructions

    Instructions for Form 5330 Return of Excise Taxes Related to Employee Benefit Plans (Rev. December 2023) View Official IRS Instructions   Table of Contents General Instructions Future Developments...
  2. General Navigation and Company / Plan Creation

  3. Account Profile- Multi-Factor Authentication (MFA) FAQs

    Multi-Factor Authentication (MFA) FAQs Q1: Is the MFA a requirement? Q2: I do not see Account Profile under my login when I click on the Wolters Kluwer Logo > Administrative Tasks. Q3: Can we only add this for only our firm'...
  4. Add, Edit, or Remove Portal Users

  5. Delete Portal User

    To remove a Portal User from the system, you must first remove them from the plan(s) in which they are associated. The user may be edited from either a particular plan via the Global Dashboard. Select the tricolon next to their name and click o...
  6. FTW Password Reset MFA Troubleshooting Guide

    If you are having trouble receiving your password reset code or email, please follow the steps below based on the method you are using.   Text Message Troubleshooting SMS Compatible Device:  Ensure your device can receive SMS messages and i...
  7. Signing a 5500 Filing

    Overview: There are two methods to sign a completed 5500; you may either sign locally or via the portal. Portal.  To sign via the portal, the filing's preparer sets up a signer(s) to use the ftwilliam.com portal (under  Work with Signers/Port...
  8. Amending a 5500 Filing that was not Originally Filed through ftwilliam.com

    If the filing was not submitted to the DOL originally through ftwilliam.com, you may use "55-Autofill" to bring in the filing information from the DOL.  After you have brought in the filing from the DOL, you will prepare the filing as if you were ...
  9. Amending a Filing Originally Filed through ftwilliam.com

    To amend a filing, you will need to select "Amend Filing" next to the "Details" link on the "Acceptance Status" line. Once you have clicked on "Amend Filing," a screen to confirm your selection will appear with the following warning: Confirm ...
  10. Portal Branding Options

    To set up Portal Branding, you have to be the Master Admin User or a Designated Admin.  If you have these designations, you can access the Portal Branding via the Wolters Kluwer Logo>Administrative Tasks>Portal / Workflow> Portal Branding: Po...