Updated Articles

  1. Signing a 5500 Filing

    Overview: There are two methods to sign a completed 5500; you may either sign locally or via the portal. Portal.  To sign via the portal, the filing's preparer sets up a signer(s) to use the ftwilliam.com portal (under  Work with Signers/Port...
  2. Amending a 5500 Filing that was not Originally Filed through ftwilliam.com

    If the filing was not submitted to the DOL originally through ftwilliam.com, you may use "55-Autofill" to bring in the filing information from the DOL.  After you have brought in the filing from the DOL, you will prepare the filing as if you were ...
  3. Amending a Filing Originally Filed through ftwilliam.com

    To amend a filing, you will need to select "Amend Filing" next to the "Details" link on the "Acceptance Status" line. Once you have clicked on "Amend Filing," a screen to confirm your selection will appear with the following warning: Confirm ...
  4. Portal Branding

  5. Portal Branding Options

    To set up Portal Branding, you have to be the Master Admin User or a Designated Admin.  If you have these designations, you can access the Portal Branding via the Wolters Kluwer Logo>Administrative Tasks>Portal / Workflow> Portal Branding: Po...
  6. What SMTP Server Error Messages Mean

    When configuring email settings using the Specify a Server selection, you may occasionally encounter error messages when attempting to send an email. These messages typically indicate a configuration, connection, or security-related issue and ...
  7. Adding 5500 Signers

    This article covers how to add a new or existing signer to a 5500 plan.  If this is the first year you are completing a 5500 for this client and you need to add a signer to the system as a new portal user. Go to the 5500 ...
  8. Setting up Global Email Settings in ftw

    Global Email Settings determine how ftwilliam.com sends emails for each module (e.g., 5500, Documents), including invitations, reminders, signature requests, and automated confirmations. Configure these settings per module tab . ...
  9. Global Email Settings

  10. Form 720 (Rev. March 2026)

    Instructions for Form 720 Quarterly Federal Excise Tax Return  (Rev. March 2026) View Official IRS Instructions |  View IRS webpage "Application of the Patient Centered Outcomes Research Trust Fund Fee to Common Types of Health Coverage or ...