Updated Articles

  1. 5330 FAQs

    Table of Contents Q1: What are the differences between subscription access? (5500 only vs 5330 add on) Q2: Do I need the 5500 module to access 5330 e-filing?  Q3: What is the purpose of the additional pages for the Schedule C ...
  2. 2023 Form 5330 Instructions

    Instructions for Form 5330 Return of Excise Taxes Related to Employee Benefit Plans (Rev. December 2023) View Official IRS Instructions   Table of Contents General Instructions Future Developments...
  3. Account Profile- Multi-Factor Authentication (MFA) FAQs

    Multi-Factor Authentication (MFA) FAQs Q1: Is the MFA a requirement? Q2: I do not see Account Profile under my login when I click on the Wolters Kluwer Logo > Administrative Tasks. Q3: Can we only add this for only our firm'...
  4. Add, Edit, or Remove Portal Users

  5. Delete Portal User

    To remove a Portal User from the system, you must first remove them from the plan(s) in which they are associated. The user may be edited from either a particular plan via the Global Dashboard. Select the tricolon next to their name and click o...
  6. Amending a 5500 Filing that was not Originally Filed through ftwilliam.com

    If the filing was not submitted to the DOL originally through ftwilliam.com, you may use "55-Autofill" to bring in the filing information from the DOL.  After you have brought in the filing from the DOL, you will prepare the filing as if you were ...
  7. Amending a Filing Originally Filed through ftwilliam.com

    To amend a filing, you will need to select "Amend Filing" next to the "Details" link on the "Acceptance Status" line. Once you have clicked on "Amend Filing," a screen to confirm your selection will appear with the following warning: Confirm ...
  8. Portal Branding Options

    To set up Portal Branding, you have to be the Master Admin User or a Designated Admin.  If you have these designations, you can access the Portal Branding via the Wolters Kluwer Logo>Administrative Tasks>Portal / Workflow> Portal Branding: Po...
  9. Portal Branding

  10. What SMTP Server Error Messages Mean

    When configuring email settings using the Specify a Server selection, you may occasionally encounter error messages when attempting to send an email. These messages typically indicate a configuration, connection, or security-related issue and ...