Updated Articles

  1. What SMTP Server Error Messages Mean

    When configuring email settings using the Specify a Server selection, you may occasionally encounter error messages when attempting to send an email. These messages typically indicate a configuration, connection, or security-related issue and ...
  2. Adding 5500 Signers

    This article covers how to add a new or existing signer to a 5500 plan.  If this is the first year you are completing a 5500 for this client and you need to add a signer to the system as a new portal user. Go to the 5500 ...
  3. Setting up Global Email Settings in ftw

    Global Email Settings determine how ftwilliam.com sends emails for each module (e.g., 5500, Documents), including invitations, reminders, signature requests, and automated confirmations. Configure these settings per module tab . ...
  4. Global Email Settings

  5. Form 720 (Rev. March 2026)

    Instructions for Form 720 Quarterly Federal Excise Tax Return  (Rev. March 2026) View Official IRS Instructions |  View IRS webpage "Application of the Patient Centered Outcomes Research Trust Fund Fee to Common Types of Health Coverage or ...
  6. 5330 Module FAQ and Supplementals

  7. 5330 FAQs

    Table of Contents Q1: What are the differences between subscription access? (5500 only vs 5330 add on) Q2: Do I need the 5500 module to access 5330 e-filing?  Q3: What is the purpose of the additional pages for the Schedule ...
  8. Custom Edit Checks

  9. Managing Custom Edit Checks

    On the Custom Edit Checks Dashboard under the Options" column, you can manage custom edit checks. Disable/Enable:  Users can disable an active edit check or enable an inactive edit check.   PLEASE NOTE: the button requires to be pressed vs s...
  10. Creating a New Custom Edit Check

    To create a new custom edit check, click on the "Create New Edit Check" button located below the dashboard.   Choose Document Classification:  From the drop-down select the document type to which the edit check will apply. Only one type may ...