Updated Articles

  1. DB COMPLIANCE USER GUIDE April 2026

    DB COMPLIANCE USER GUIDE Training & Reference Guide for Conversion & Ongoing (Updated April 2026) Summary Process Detailed Step-by-Step Process PLAN DOCUMENT INTEGRATION (Step 1) ...
  2. 1099 Module FAQs and Supplementals

  3. IRS FIRE System Retirement and Transition to IRIS FAQ

    IRS FIRE System Retirement and Transition to IRIS The IRS is retiring the Filing Information Returns Electronically (FIRE) system and transitioning all filers to the Information Returns Intake System (IRIS). This article explains what is ch...
  4. General Navigation and Company / Plan Creation

  5. FTW Password Reset MFA Troubleshooting Guide

    If you are having trouble receiving your password reset code or email, please follow the steps below based on the method you are using.   Text Message Troubleshooting SMS Compatible Device:  Ensure your device can receive SMS messages and is ...
  6. 5330 Module FAQ and Supplementals

  7. 5330 FAQs

    Table of Contents Q1: What are the differences between subscription access? (5500 only vs 5330 add on) Q2: Do I need the 5500 module to access 5330 e-filing?  Q3: What is the purpose of the additional pages for the Schedule C ...
  8. 2023 Form 5330 Instructions

    Instructions for Form 5330 Return of Excise Taxes Related to Employee Benefit Plans (Rev. December 2023) View Official IRS Instructions   Table of Contents General Instructions Future Developments...
  9. Account Profile- Multi-Factor Authentication (MFA) FAQs

    Multi-Factor Authentication (MFA) FAQs Q1: Is the MFA a requirement? Q2: I do not see Account Profile under my login when I click on the Wolters Kluwer Logo > Administrative Tasks. Q3: Can we only add this for only our firm'...
  10. Delete Portal User

    To remove a Portal User from the system, you must first remove them from the plan(s) in which they are associated. The user may be edited from either a particular plan via the Global Dashboard. Select the tricolon next to their name and click o...