Updated Articles

  1. Enforcing .CSV Format for Census File Uploads

    This guide outlines the steps to require .CSV file format for census uploads—both when sending census files to portal users and when receiving census uploads from them. This ensures consistency, reduces processing errors, and aligns with system re...
  2. Portal Branding Options

    To set up Portal Branding, you have to be the Master Admin User or a Designated Admin.  If you have these designations, you can access the Portal Branding via the Wolters Kluwer Logo>Administrative Tasks>Portal / Workflow> Portal Branding: Po...
  3. Portal Branding

  4. Corrections for batch submitted forms

    Correcting Payees in a Locked Batch (FTW Fulfillment Originals) If the original records were processed through FTW Fulfillment , follow these steps to prepare a correction: Access the FTW System Select the appropriate Company...
  5. Uploading Data to 8955 - SSA - Single Plan

    This guide explains how to upload both Page 1 and Page 2 (Participant) data for Form 8955‑SSA within the 5500 Module. Each section walks through the available upload options and what to expect along the way. Uploading Page 1 Information To beg...
  6. 2025 Instructions for Form 5500

    2025 Form 5500 Instructions Annual Return/Report of Employee Benefit Plan View Official Instructions | Quick Reference Chart | Business Codes | Characteristics Code General Instructions EFAST2 Pr...
  7. Permissions, Contact Types, and Document Classifications

  8. Managing Contact Types

    Contact Types are used to define permission groupings for portal users. Each Contact Type contains a set of module‑specific permissions that determine what users can view, access, and complete within the portal. Assigning users to a Contac...
  9. 5500 Workflow Grid; Batch Invite 5500/SF; Admin Summary Status

    The 5500 Workflow Grid (sample screenshot shown below) replaces all the functionality of the prior "Review/Assign Detail Status/Extensions" grid, but has a number of new features. You may access the 5500 Workflow Grid by clicking on the "Batch/W...
  10. 5500 Forms Settings, Batch Features

    The forms settings and batch features (Work With Signers/Portal Users, Batch/WorkFlow, Portal Settings and Portal Link) are available via links near the center of the "Form 5500 - Year" screen, just below the Acceptance Status line of the filing. ...