Updated Articles

  1. Setting up Global Email Settings

    Global Email Settings can be accessed by selecting the  Wolters Kluwer logo , then navigating to  Administrative Tasks > Portal/Workflow > Global Email Settings . Only users with the role of  Master Admin User  or  Designated Admin  have permiss...
  2. 8955-SSA Frequently Asked Questions

    Table of Contents Who is considered a deferred vested participant? When is the Form 8955-SSA due? On the Form 8955-SSA, for what purpose can I check the "Special extension" box? Must I file a Form 8955-SSA for a year ...
  3. 5500 Frequently Asked Questions

    Table of Contents Q1: Amending a Filing Q2: Prior Year Filings Q2a: Amending a Prior Year 5500-SF for a One-Participant or Foreign Plan Q2b: Amending a Prior Year 5500-EZ Q3: Notices from IRS (CP 403 and CP 406 N...
  4. Enforcing .CSV Format for Census File Uploads

    This guide outlines the steps to require .CSV file format for census uploads—both when sending census files to portal users and when receiving census uploads from them. This ensures consistency, reduces processing errors, and aligns with system re...
  5. Portal Branding Options

    To set up Portal Branding, you have to be the Master Admin User or a Designated Admin.  If you have these designations, you can access the Portal Branding via the Wolters Kluwer Logo>Administrative Tasks>Portal / Workflow> Portal Branding: Po...
  6. Portal Branding

  7. Corrections for batch submitted forms

    Correcting Payees in a Locked Batch (FTW Fulfillment Originals) If the original records were processed through FTW Fulfillment , follow these steps to prepare a correction: Access the FTW System Select the appropriate Company...
  8. Uploading Data to 8955 - SSA - Single Plan

    This guide explains how to upload both Page 1 and Page 2 (Participant) data for Form 8955‑SSA within the 5500 Module. Each section walks through the available upload options and what to expect along the way. Uploading Page 1 Information To beg...
  9. 2025 Instructions for Form 5500

    2025 Form 5500 Instructions Annual Return/Report of Employee Benefit Plan View Official Instructions | Quick Reference Chart | Business Codes | Characteristics Code General Instructions EFAST2 Pr...
  10. Permissions, Contact Types, and Document Classifications