New Articles

  1. How Do I Send a Message?

    If you wish to reply to an existing message, click the 'Reply' button in the 'Message Information' pane as described in  How Do I View a Message I Received? . If you wish to start a new message, you can do so by clicking on the 'Send Message' menu...
  2. How Do I View a Message I Received?

    If the message you are looking for is one you have not viewed yet, it will show up in your 'Unread Messages' list on the right side of your home page. If the message has not been viewed yet and your plan administrator has added it to your ToDo l...
  3. How Do I Add Attachments to the 5500?

    Start editing the 5500 as outlined in  How do I Complete the 5500? . Click the 'Upload Attachments' link under the "I'm Done" button in the upper left corner of the page. To upload an attachment, select the attachment type, select your attachme...
  4. How Do I Complete the 5500?

    You can edit the 5500 by either clicking the 'Fill in selected fields' item in your ToDo list for the plan you wish to complete. Or by clicking the 'Edit 5500' link / button on the left side of the page. If you have more than one plan, you may n...
  5. How Do I Check the Status of the 5500?

    Once the 5500 has been filed, you may see the status of the filing. If you have access to more than one plan, you must first select the plan from the plan dropdown at the top or the plan boxes listed on the left side of the page. Next, click the...
  6. How Do I Sign the 5500 Using a Prior Year User ID and PIN?

    See  How Do I Sign the 5500?  to see how access the 5500 signing page and start the signing process. When you reach step 3 of the signing process, click the 'Use prior year ID and PIN' link above the user ID field. Note that the option to use a p...
  7. How Do I Sign the 5500?

    You can sign the 5500 by either clicking the 'Print and Sign' item in your ToDo list for the plan you wish to sign. Or by clicking the 'E-Sign 5500' link / button on the left side of the page. If you have more than one plan, you may need to sele...
  8. How Do I View the 5500 / SAR / AFN for My Plan?

    If this is your first time viewing the document, you may view the document by clicking the appropriate 'Print and Review' link in your ToDo list. Otherwise, continue following the instructions below. If you have access to more than one plan, you...
  9. How Do I Find Help on the Portal?

    You can get to the Help page after logging in by clicking the down arrow next to the username button and clicking 'Help' in the popup menu. In the help window, you can search for the answer to your question by typing it into the dropdown box at ...
  10. How Do I Change My Name, Email or Demographics?

    To change your password, go to the Profile page by clicking the down arrow next to the username button and clicking 'Profile' in the popup menu. Next, click the 'Request Change' button in the 'Demographic Information' box. Edit your demograph...