Popular Articles

  1. 3.5. Loan Reports

    Click the 'Global Loans Report' link; you have options here to print a list of all loans as of the date you select, or to print the annual loan report.
  2. How Do I Find Help on the Portal?

    You can get to the Help page after logging in by clicking the down arrow next to the username button and clicking 'Help' in the popup menu. In the help window, you can search for the answer to your question by typing it into the dropdown box at ...
  3. How Do I Sign the 5500 Using a Prior Year User ID and PIN?

    See  How Do I Sign the 5500?  to see how access the 5500 signing page and start the signing process. When you reach step 3 of the signing process, click the 'Use prior year ID and PIN' link above the user ID field. Note that the option to use a p...
  4. Post PPA Reference Guide

    Checklist Item Description of Change Made Notes on "Mapping" or Defaults Section A: General Information General A.3a IRS now requires plan effective date to be no earlier ...
  5. Data Collection

  6. How to Post a Required Amendment via Batch

    Note : You must subscribe to the Documents Module and ‘ftwPortal Pro’ to post required amendment batches. To batch generate amendments select the Wolters Kluwer logo >Batches>DocPrint :  In the DocPrint menu you will first need to create a bat...
  7. How to Brand Divisions for the Portal Using Different Logos

    To set up Portal Branding for Divisions, the Master Admin User must first set up Divisions. Once Divisions have been set up, the Master Admin User or a Designated Admin will be able to set up division branding. You can access the Portal Branding ...
  8. Defining Who Receive Reminder Emails

    If you have Notification emails enabled for the 5500, Documents, Messaging and/or Compliance modules, then Portal User Reminder emails are sent to the specific portal user(s) every X number of days for each enabled module regarding the overdue ite...
  9. Defining Who Will Receive Follow-Up Emails

    Follow-Up reminders are sent to assigned Admins or confirmation email addresses at X number of days after the reminder email was sent to the portal user. Note : If the numbers for the portal user reminders and follow-up reminders add up to a ...
  10. Accessing and Reviewing the Download History Report

    The Download History Report is a way to track what the portal users have downloaded in the portal. It contains dates the admin uploaded documents for the portal user to download; dates the portal user downloaded the documents; which admin uploaded...