Popular Articles

  1. How Do I See Who Signed a Document?

    After a document has been signed, it will be added to the document list for that plan. See  How Do I View a Document?  for instructions on how to find the document. After selecting the document, click the 'Signing Information' button to see a list...
  2. How Do I Download the Annual Questionnaire?

    If you have access to more than one plan, you must first select the plan from the plan dropdown at the top or the plan boxes listed on the left side of the page. Click the 'Download Annual Questionnaire' link / button on the left side to downloa...
  3. Printing 1099 Data

  4. 1099 State Help: SmartCharts and technical documents

    Here are some links to helpful documentation: State Reconciliation Form Chart  - View a 1099 State Reconciliation Form Chart that shows which 1099 forms need to be processed for which state. (States that do not require fulfillment will not appe...
  5. How to Set Required Questions on the Annual Questionnaire

    The Online Annual Questionnaire can be set to have certain questions marked as required. To mark fields as required, check the ‘Req’ checkbox next to the applicable question on the Online Annual Questionnaire edit form. This requirement can be set...
  6. How to Upload a Batch Annual Questionnaire to the Portal (Compliance User)

    Note: You do have to subscribe to the Compliance Software, ‘ ftw Portal Pro’, and have ‘Specify a Server’ set up to post annual questionnaire batches. Please also know this is an Annual Questionnaire that is uploaded from your files to the sof...
  7. How to Brand Divisions for the Portal Using Different Logos

    To set up Portal Branding for Divisions, the Master Admin User must first set up Divisions. Once Divisions have been set up, the Master Admin User or a Designated Admin will be able to set up division branding. You can access the Portal Branding ...
  8. Assigning Admins to a Plan

    Only Master Admin Users or Designated Admins can assign admins to plans for various modules. Individual Plan Update Admins  and responsibility fields may be updated on the Edit Plan screen of individual plans, by selecting the name from the dr...
  9. How to Roll Forward Compliance Users

    Rolling Forward Users for an Individual Plan Select the Portal Module of the desired plan. Click the Menu icon (three vertical dots) on the right-hand side of the screen. Choose 'Bring Forward Compliance Portal Users' from the menu. ...
  10. Portal Correspondence

     Portal Correspondence was designed to assist you in sending out notification to your customers that they will need to sign up on the IREG website for "Signing Credentials." This option is only available if you have selected to "Specify a Serv...