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After a document has been signed, it will be added to the document list for that plan. See How Do I View a Document? for instructions on how to find the document. After selecting the document, click the 'Signing Information' button to see a list...
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If you have access to more than one plan, you must first select the plan from the plan dropdown at the top or the plan boxes listed on the left side of the page. Click the 'Download Census Worksheet' link / button on the left side to download th...
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Tasks which require you to submit form information, complete an e-filing, or upload data such as the Online Questionnaire or Census may require you to mark a task as complete. Tasks such as reading a message from your plan administrator, or download...
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If you will be preparing your Form 1099s in the ftwilliam.com software, you have the option to push all of the data that you collected in DTS directly into the Form 1099 Software. In order to do the push, please note the following: Your distributi...
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The Notification Tab in Global Email Settings now includes an option to set a maximum number of days for reminder emails about Portal Messaging, Documents, and 5500 tasks.
During the Reminder Period: Emails are sent to users with tas...
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Portal User permissions for the Compliance module may be accessed from within the Compliance module as shown below or from the Edit Portal User screen under the Compliance tab within the Portal Module. From within the Compliance Module under the...
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Similarly, to publishing an item to the portal from within the document’s module, you are also able to publish items that do not originate within the ftwilliam.com software to the portal for your clients to view or e-sign. In these instances, nav...
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When using specify a server, you may see one of the following error messages when attempting to send an email. Error connecting or logging into the SMTP server. This error message indicates that there was likely an error connecting to your SMT...