New Articles

  1. Q6a: Are users able to make corrections to a .csv file to upload Employer/Employee corrections?

    No, the .csv uploader for ACA is disabled for corrections; please make any corrections manually through the batch grid interface or by navigating to the Employer (Company) within the batch being corrected.
  2. Q5a: What are the correction costs?

    The costs are the same as if the batch were an original. Click here to view the  pricing  guide.
  3. Q4c: Where would a user find the Receipt ID in order to communicate with the IRS?

    After a batch has been submitted, a Receipt ID link should appear, regardless of the filing status. Clickin gon the status will display a list of each company within the batch, along with a Receipt ID in the upper-right. ...
  4. Q4b: What should the user do if the Errors are not applicable?

    There may be instances when the user may not agree with the errors in their batch (for example, TIN validation error, but the user knows the social security numbers and names are all correct). The user would not need to submit any corrections. The I...
  5. Q4a: What do the E-File error icons actually mean?

    The following chart can be referenced as a guide on what each E-File error icon means. Icon Meaning Actions Needed ✔ Completed with errors Received timely by the IRS, but may need to be corrected, depending on the errors received x ...
  6. Q2g: How does a user select State E-File for a new batch?

    To select a State(s) for a batch that has not been submitted for E-File and/or Fulfillment, the user would navigate into the batch to click on "Select States for E-File" in the  Batch Options  box. Once the user clicks on "Select States for E-Fil...
  7. Q2f: How does a user select State E-File for a second state for an existing batch?

    To select States for an existing batch that was already completed for E-File and Fulfillment, the user would navigate into a batch to click on "Select States for E-File" in the  Batch Options  box. Once the user clicks on "Select States for E-Fil...
  8. Q2e: How does a user select State E-File for an existing batch?

    To select States for an existing batch that was already completed for E-File and Fulfillment, the user would navigate into a batch to click on "Select States for E-File" in the  Batch Options  box. Once the user clicks on "Select States for E-Fil...
  9. Q2d: How does a user select the options for Federal E-File after Fulfillment has already been selected?

    If the user submitted the batch first for Fulfillment, then the user does have the option to click on the check box within the batch to submit for Federal E-File if no changes are necessary to the 1094, then "Next to continue through the process. ...
  10. Q2c: How does a user select the options for Federal E-File and/or Fulfillment?

    See  Q2  on how to create a batch first. Once the batch has been created, the next step is for the user to run edit checks. The batch must pass edit checks, green checkmark, in order to proceed. Once the edit checks have passed, the user should c...