Popular Articles

  1. What SMTP Server Error Messages Mean

    When configuring email settings using the Specify a Server selection, you may occasionally encounter error messages when attempting to send an email. These messages typically indicate a configuration, connection, or security-related issue and can ...
  2. Annual Questionnaire Information and Batch Processing

  3. How to Manually Enter Payer Data

    At the top-left of the 1099-X Plan Year screen, you'll find the Edit Payer Data box. Clicking Edit Payer opens the Payer Data screen, where you can edit or update payer information. Most fields will be pre-populated from the Ed...
  4. Adding Attachments to the Form 5330

    Each Form 5330 includes its own Attachments link. To add an attachment, simply select the link located directly below the specific Form 5330. The MeF system permits only specific types of attachments, which are listed below: Att...
  5. General Navigation and Company / Plan Creation

  6. 5500 Module FAQs and Supplementals

  7. Amending a Filing Originally Filed through ftwilliam.com

    To amend a filing, you will need to select "Amend Filing" next to the "Details" link on the "Acceptance Status" line. Once you have clicked on "Amend Filing," a screen to confirm your selection will appear with the following warning: Confirm ...
  8. Work with Signers/Portal Users

    This function will set up who will be signing the Form 5500 and/or making changes to the Form 5500 filing via the portal (editing the form via the portal and/or uploading files via the portal). You will assign each user a username, password and ...
  9. MEP/PEP Document Tool

  10. How to batch import payee/participant data

    Uploading Payee data in bulk is an efficient way to manage large numbers of Payees. This process is completed through the "Upload/Download Center" and allows for batch uploads, saving time compared to manual entry.  There are two different options...