Popular Articles

  1. How to Post a Batch Annual Notice to the Portal

    Note : You do have to subscribe to the Documents Module and ‘ftwPortal Pro’ to post annual notices. To batch generate batch Annual Notices, select the Wolters Kluwer logo >Batches>DocPrint :    In the DocPrint menu you will first need to creat...
  2. How to Send Documents to the Portal That Were Prepared in ftwilliam.com

    If you subscribe to both the Documents and Portal modules you may use the "Publish to Portal" option found on the "Print Plan Documents " screen to post files to the Portal. To begin, select the Plan Documents module and indicate the items yo...
  3. What SMTP Server Error Messages Mean

    When using specify a server, you may see one of the following error messages when attempting to send an email. Error connecting or logging into the SMTP server. This error message indicates that there was likely an error connecting to your SMT...
  4. Frequently Asked Questions

  5. How to Roll Forward Compliance Users

    Rolling Forward Users for an Individual Plan Select the Portal Module of the desired plan. Click the Menu icon (three vertical dots) on the right-hand side of the screen. Choose 'Bring Forward Compliance Portal Users' from the menu. ...
  6. Census Batch Dashboard Navigation

    Note: A subscription to both the Compliance Software and Portal is needed to use the batch features. The Census Batch Dashboard is located on the Global Dashboard of the Portal Module. The following features are available from the select ...
  7. Go to 5500 Forms.

    After selecting a Plan from the "Home" screen and by clicking on "Edit Plan", the user will be directed to the "Edit Plan" screen. In the "Plan Modules" box, the user will be able to select the 5500 Plan Year (1988 - present) the user would like t...
  8. Upload and Download Center

    The Form 5500 Software includes several upload and download features. Click on the "Upload and Download Center" in the top-right under "5500 Menu" to open the "Upload and Download Center" page as shown below. Each feature can be accessed by clicki...
  9. Deleting a Form 5500 Schedule

    You may permanently remove a schedule by clicking on the "Del" link next to the appropriate schedule under the "DEL" heading in the "5500 - Year" box. Once a schedule is deleted, all of the information it contains will be permanently removed from th...
  10. How to Amend the Form 8955-SSA

    Printing  If you chose to print and mail the Form 8955-SSA plan by plan and later discover an error, then you would go back to the draft Form 8955-SSA, check the box for Part I, Item B. Make any updates necessary and file with the IRS. Or, if you...