Updated Articles

  1. Q6: How do users create corrections for E-File and/or Fulfillment?

    First, users would need to navigate into their batch to click on the 1094 and/or 1095 hyperlinks within the Batch Options box to select the Employer (Company) and/or Employees, depending on what's being corrected. Please review the IRS Instructions ...
  2. Q5a: What are the correction costs?

    The costs are the same as if the batch were an original. Click here to view the  pricing  guide.
  3. Q5: What type of corrections incur charges?

    A batch will incur charges for corrections when a user creates and submits corrections for E-File, Fulfillment, and/or State E-File. There are a few scenarios where a change on one form will result in changes to another form. For example, making cha...
  4. Q4c: Where would a user find the Receipt ID in order to communicate with the IRS?

    After a batch has been submitted, a Receipt ID link should appear, regardless of the filing status. Clickin gon the status will display a list of each company within the batch, along with a Receipt ID in the upper-right. ...
  5. Q4b: What should the user do if the Errors are not applicable?

    There may be instances when the user may not agree with the errors in their batch (for example, TIN validation error, but the user knows the social security numbers and names are all correct). The user would not need to submit any corrections. The I...
  6. Q4a: What do the E-File error icons actually mean?

    The following chart can be referenced as a guide on what each E-File error icon means. Icon Meaning Actions Needed ✔ Completed with errors Received timely by the IRS, but may need to be corrected, depending on the errors received x ...
  7. What does it mean when the user sees a x or ✔?

    A user may come back to check on the status of a submission only to see different icons. The user should go into the batch to click on "Check E-File Errors" to view a list of items the IRS provided as errors. ...
  8. What do the different statuses mean once the batches have been submitted?

    Batches that are submitted to ftwilliam.com for Federal E-File, Fulfillment and/or State E-File will display a series of statuses. Statuses Federal E-File Fulfillment State E-File Pending ftwilliam.com has received the submission...
  9. Q2g: How does a user select State E-File for a new batch?

    To select a State(s) for a batch that has not been submitted for E-File and/or Fulfillment, the user would navigate into the batch to click on "Select States for E-File" in the  Batch Options  box. Once the user clicks on "Select States for E-Fil...
  10. Q2f: How does a user select State E-File for a second state for an existing batch?

    To select States for an existing batch that was already completed for E-File and Fulfillment, the user would navigate into a batch to click on "Select States for E-File" in the  Batch Options  box. Once the user clicks on "Select States for E-Fil...