Updated Articles

  1. Global Email Settings

  2. What SMTP Server Error Messages Mean

    When configuring email settings using the Specify a Server selection, you may occasionally encounter error messages when attempting to send an email. These messages typically indicate a configuration, connection, or security-related issue and can ...
  3. Downloading Plan Information

    Document Module  Depending on your needs, you may either print generated documents or save plan information through available reports. Please review the following resources for instructions: Printing Documents Reports - Document Provis...
  4. 1099 Module FAQs and Supplementals

  5. IRS FIRE System Retirement and Transition to IRIS FAQ

    IRS FIRE System Retirement and Transition to IRIS The IRS is retiring the Filing Information Returns Electronically (FIRE) system and transitioning all filers to the Information Returns Intake System (IRIS). This article explains what is chan...
  6. DB Compliance User Guide

  7. DB COMPLIANCE USER GUIDE

    DB COMPLIANCE USER GUIDE Training & Reference Guide for Conversion & Ongoing Summary Process Detailed Step-by-Step Process PLAN DOCUMENT INTEGRATION (Step 1) FTW Step 1: ftw Plan...
  8. Uploading Data to 8955 - SSA - Single Plan

    This guide explains how to upload both Page 1 and Page 2 (Participant) data for Form 8955‑SSA within the 5500 Module. Each section walks through the available upload options and what to expect along the way.  NOTE:   The Generic XML File Upl...
  9. Completing Form 8955-SSA, Uploads, Batch Features

  10. 2025 Instructions for Schedule H

    2025 Instructions for Schedule H (Form 5500) Financial Information View General Instructions | View Official Instructions Table of Contents General Instructions Who Must File Spec...