New Articles

  1. Global Email Settings

    By going to the "WK Logo" drop-down menu at the top of most screens, Administrative Tasks > Portal/Workflow > Global Email Settings, users will have the option to work with Email Settings and Email Templates. Along the left-hand side of the screen a...
  2. Amending a Filing

    To amend a filing, you will need to select "Amend Filing" next to the "Details" link on the "Acceptance Status" line. Once you have clicked on "Amend Filing," a screen to confirm your selection will appear with the following warning: Confirm C...
  3. Populating Signing Page with Prior Year Accepted Filing UserID and PIN

    If the portal user has not submitted a filing to the DOL via ftwilliam.com in a previous year, he/she will not see the option to "Click here to use prior year ID and PIN" on the signing screen. Additionally, if the portal user has submitted a f...
  4. The Portal Signing Experience

    Once a filing is locked and a signer is invited to sign, they access the portal via the link you send them with their username and password. When your client logs in to the Portal for the first time, he/she will be prompted to answer three challeng...
  5. Signing Via the Portal

    Once you would like to invite users to the Portal, you should first lock the filing and add signers under the  Work with Signers/Portal Users  link from the "Form 5500 - Year" screen. Once the form is locked and signers have been added for the pla...
  6. Edit Status, Signed Status and Acceptance Status

    There are three statuses you should make note of at the top of the "Form 5500 - Year" screen that are described below. In addition, you may find options to invite users to the portal to sign or review/edit/upload attachments, depending upon the stat...
  7. Inviting Portal Users to the Portal to Edit, Review and/or Upload Attachments

    If you would like to invite users to the portal, you first must add a portal user under the Work with Signers/Portal Users  link from the "Form 5500 - Year" screen. Once the portal user is added, you should have links available on the "Form 5500 ...
  8. Deleting an Attachment

    You may permanently remove an Attachment by selecting "Attachments" under the "DRAFT-EDIT" column of the "5500 - Year" box. On the "Upload Menu" screen, choose the attachment you want to delete from the drop-down list within the "Delete Attachment" ...
  9. Deleting a Form 5500 Schedule

    You may permanently remove a schedule by clicking on the "Del" link next to the appropriate schedule under the "DEL" heading in the "5500 - Year" box. Once a schedule is deleted, all of the information it contains will be permanently removed from th...
  10. Upload and Download Center

    The Form 5500 Software includes several upload and download features. Click on the "Upload and Download Center" in the top-right under "5500 Menu" to open the "Upload and Download Center" page as shown below. Each feature can be accessed by clicki...