Popular Articles

  1. How Do I Add Attachments to the 5500?

    Start editing the 5500 as outlined in  How do I Complete the 5500? . Click the 'Upload Attachments' link under the "I'm Done" button in the upper left corner of the page. To upload an attachment, select the attachment type, select your attachme...
  2. How Do I View a Message I Received?

    If the message you are looking for is one you have not viewed yet, it will show up in your 'Unread Messages' list on the right side of your home page. If the message has not been viewed yet and your plan administrator has added it to your ToDo l...
  3. How Do I Send a Message?

    If you wish to reply to an existing message, click the 'Reply' button in the 'Message Information' pane as described in  How Do I View a Message I Received? . If you wish to start a new message, you can do so by clicking on the 'Send Message' menu...
  4. How Do I View a Document?

    If the document you are looking for is one you have not viewed yet, it will show up in your 'New Documents' list on the right side of your home or plan page. If the document has not been viewed yet and your plan administrator has added it to you...
  5. How Do I Sign a Document?

    If you have a plan document to sign, it will show up in your ToDo list as 'Sign Plan Document'. You can also access the plan document e-signing page by selecting your plan and clicking the 'Sign Document' link / button on the left side of the pag...
  6. How Do I See Who Signed a Document?

    After a document has been signed, it will be added to the document list for that plan. See  How Do I View a Document?  for instructions on how to find the document. After selecting the document, click the 'Signing Information' button to see a list...
  7. How Do I Upload the Annual Questionnaire?

    To upload the Annual Questionnaire, you can either select the option from your ToDo list. Or by selecting your plan and clicking the 'Upload Annual Questionnaire' link / button on the left side of the page. Click the 'Browse...' button to sel...
  8. How Do I Download the Census Worksheet?

    If you have access to more than one plan, you must first select the plan from the plan dropdown at the top or the plan boxes listed on the left side of the page. Click the 'Download Census Worksheet' link / button on the left side to download th...
  9. How Do I Complete the Online Annual Questionnaire?

    To complete the Online Annual Questionnaire, you can either select the option from your ToDo list. Or by selecting your plan and clicking the 'Online Annual Questionnaire' link / button on the left side of the page. If your plan administrator...
  10. How Do I Download the Online Annual Questionnaire?

    If you have not completed the Online Annual Questionnaire yet, you can select the option from your ToDo list. Otherwise, you can get to the Online Annual Questionnaire by selecting your plan and clicking the 'Online Annual Questionnaire' link / ...