New Articles

  1. Distribution Record Menu

    Each distribution record has a menu option next to the “Open” button on the dashboard. Users have the ability to resend portal invitations, send distribution attachments via email, clone distributions, and delete distribution records. ...
  2. Data Collection

    First click the “Start Distribution” button in the upper right hand corner of the plan level dashboard as displayed above. Next, enter the name of your participant. Now you will be asked to fill in the email address, social security number, and ...
  3. Specifications for Data Collection

    Once you are in the “Specifications” you’ll notice that the first three questions address initiation and portal access. In the first question, “Who can initiate a Distribution”, you should choose the option that best fits your process.  Some users w...
  4. Clone and Split Distribution

    Clone/Split Distributions Video The system is able to create a split distribution upon request. This is used when a participant wishes to receive their distribution in two different forms. For example, taking half of their distribution as a ca...
  5. Creating a Distribution Record

    Creating Distribution and Loan Records Video There are two ways to create a distribution from the TPA side. You can either click the “Start Distribution” button on the plan level dashboard or you can click the menu icon on the participant dashb...
  6. DTS Access Points

    DTS Access Points Video
  7. Status Manager

    Status Manager Video If you are a Designated Admin or Master user in your account, you can customize your statuses via the “Module Options” button in the upper right hand corner of the Plan Level Dashboard. The Statuses modal will appear listing ...
  8. Document Template

    Document Template Editor Video The Document Template Editor is used to create custom documents for your distributions. These templates can then be used to complete a distribution package for printing, a custodial directive, cover letter, etc. To...
  9. Data-Based Notifications

    What are data-based notifications?  Data-based notifications are used to notify you any time data changes within the distribution record. The most common data-based notification is a status change. By default, the software will come with some data-...
  10. Time-Based Notifications

    Time-Based Notifications Step 1:  Locate the “Notification Manager” via the “Module Options” button on the plan level dashboard. This can also be located via the “Wolters Kluwer” button on the homepage after login. Keep in mind that notifications ...